Beyond Revenue: The Small Habits That Make a Big Difference at Work
F or around an hour, I kept on writing a summary of the book, Traction , that I read recently. While looking for some pictures of the book, I found some good summaries. So, dropped the idea of writing it again. Instead, I thought of writing down a few things that I had learned in my first job. A company goal of having x amount of revenue or customers can be achieved, or it gets achieved anyhow since everyone — your founders, investors, and CXOs — is looking at that, but a few things related to the culture can be done only if the day-to-day small things are in place. Things as small as responding to a calendar event, showing up in meetings, meeting what you committed, responding to work messages, etc. 1. Showing up in meetings on time: In my previous organisation, a few people would show up 5–10 minutes late for the meeting and would start the meeting without even apologising or even casually saying “sorry” about it. Being late sometimes is ok, but making it a habit —...